Your sales receipt for purchases can be found under your account in the "orders" section.

Each transaction also provides you with an emailed receipt or invoice. You can alter your email anytime in your account settings.

To request a return of an item, simply go to "My Account" and look for the "Returns & Refunds" section. There you can manage your return process.

Any returns or warranties will be settled between the vendor and yourself. For example, some vendors may require you to return the item(s), other times a vendor may just ship out a replacement item or offer support to resolve the issue. We allow customers and vendors to resolve issues directly to not only strengthen relationships and promote unity but, to expedite the process. Should you need assistance from United City to help resolve an issue, our support team is always available.

Inventory and stock is managed by the individual business partners. On each product page there is an option to message the vendor directly with any inquiries.

At times vendors may allow purchases for items on "back order" and will notify once that item is available for shipping or purchase. 

Generally speaking, anywhere. We allow our business partners to determine the shipping, pick-up, and delivery settings that work best for their business and you.

For example, one vendor might offer shipping through UC's courier service and another only offers on-site pick-up for another. Each product's delivery method will be clearly labeled and a choice for shipping will be available during checkout.